Ability Centre and you
A Service Agreement is a written agreement between a Service Provider and a Customer (or their Authorised Representative). The purpose of this Agreement is to document a personalised and self-directed service and support arrangement for the Customer.
Ability Centre agrees to provide the services and supports as outlined in the Service Agreement and the Customer consents to the provision of these services and supports.
In our Customer Welcome Information you will receive our Temporary COVID-19 Terms and Conditions, Travel and Temporary Cancellation Charges Fact Sheet and Feedback Form.
A Service Agreement must be agreed and signed by the Customer and the Service Provider prior to the provision of services to the Customer.