Updates

News & Updates

Customer Updates

From time to time, Ability Centre writes to our customers to provide you with essential information in regard to the services we provide. The following is a list of the most recent customer updates:

16 September
Customer Update – Changes to our Engagement Team
Customer Update Letter
Customer Update Email


6 August
All customers – CEO Update
Customer Update Letter
Customer Update Email


8 July 2020
Non NDIS Supported Independent Living customers – Transition to the NDIS
Customer Update Letter
Customer Update Email

Non NDIS Therapy customers – Transition to the NDIS
Customer Update Letter
Customer Update Email


7 July 2020
NDIS Customers – NDIS Price Change
Customer Update Letter
Customer Update Email


19 June 2020
Community Services Customer Update – COVID 19
Customer Update Email


8 June 2020
All customers – CEO Update
Customer Update Letter
Customer Update Email


19 May 2020
All customers – Staying in Touch and Providing Feedback
Customer Update Email


12 May 2020
Goodwill Engineering Supported Employment Update


30 April 2020
Supported Independent Living customers – COVID-19 Update
Customer Update Email


15 April 2020
CEO Customer Update – Our COVID-19 Response
Customer Update Letter
Customer Update Email


09 April 2020
NDIS customers – Changes for NDIS Services
Customer Update Letter
Customer Update Email


30 March 2020
Goodwill Engineering Supported Employment Update


25 March 2020
Therapy customers – COVID-19 Update
Customer Update Email


24 March 2020
Opportunities customers – COVID-19 Update
Customer Update Email


23 March 2020
Therapy customers – COVID-19 Update
UPDATE – Important Information for family and visitors to Ability Centre homes


20 March 2020
Important Information for family and visitors to Ability Centre homes


18 March 2020
Opportunities customers – COVID-19 Update
Customer Update Letter
Customer Update Email

Support in the Home customers – COVID-19 Update
Customer Update Email


17 March 2020
All customers - COVID-19: Our Approach
Customer Update Letter
Customer Update Email


16 March 2020
All customers not yet on NDIS
NDIS Transition Letter
NDIS Transition Email


28 February 2020
Short Term Accommodation customers – Price Increase


13 January 2020
Fee for Service customers – Pricing and appointment cancellations


22 October 2019
All customers – Measles update


21 October 2019
All customers – Measles notification
Therapy customers (North) – Centralised booking and Coolbinia reception changes


16 October 2019
Therapy customers (South) – Centralised booking, Coolbinia reception changes and site upgrades


11 October 2019
Therapy customers (Central and CP Tech) – Centralised booking and Coolbinia reception changes