We'd love to hear from you

Feedback from our customers, their families and friends and staff can make a real difference to how we work and provide services.

You can provide a compliment or register a complaint directly with the Customer Experience Manager via or by calling 1300 106 106.

Alternatively, download and complete the PDF version of our feedback form and email it back to us at

If you are unsatisfied with how we have resolved your complaint the following organisations can be contacted:

Department of Communities
T 08 6217 6888
Freecall: 1800 176 888

Health and Disability Services Complaints Office
T 08 6551 7600
Freecall 1800 813 583

Complaints Resolution and Referral Service
Abuse and Neglect Hotline
(Disability Employment Service Complaint Hotline)
T 1800 880 052

If you would like advocacy support to provide feedback or make a complaint the following organisations can assist you:

People with Disabilities WA Inc.
T 08 9485 8900
Freecall (Country) 1800 193 331
National Relay Service 133 677

Individual Disability Advocacy Services (IDAS)
T 1300 648 655
TTY 08 9470 2831

In you would like advocacy support and require interpreter services the following organisation can assist you:

Ethnic Disability Advocacy Centre Inc. (EDAC)
T 08 9388 7455
Freecall 1800 659 921